Question 1

What is Performance AI?

Accepted Answer

Performance AI is the proprietary methodology AI Edge Strategy uses to recover trapped capacity from senior experts. Four phases — Diagnose, Architect, Transition, Govern — designed to recapture margin and amplify expert talent without replacing the people who built the operation.

Question 2

What is low-value work?

Accepted Answer

Low-value work is the repetitive, manual work your highest-paid people get stuck on, the tasks that do not need the skills you hired them for. It is the hidden labor cost of paying senior salaries for routine work.

Question 3

What is a Digital Associate?

Accepted Answer

A Digital Associate is a custom AI agent built on your data and workflows. It handles the repetitive work your experts currently do manually — so they spend their time on judgment, strategy, and relationships instead.

Question 4

How is this different from a generic AI consultancy?

Accepted Answer

AI Edge Strategy is experience-led, not vendor-driven. Paula spent 25+ years inside enterprise operations, including as Global Director of Indirect Procurement at a $13B semiconductor company managing $400M+ in indirect spend and a 10,000-contractor contingent workforce program. Every framework comes from running the work, not from a lab.

Question 5

What does a 30-Minute Fit Call cover?

Accepted Answer

A conversation, not a pitch. Paula will ask about your operation, your team structure, and where you think capacity is trapped. You'll walk away with clarity on whether AI Ready or a Performance AI engagement makes sense — and honest feedback either way. "I'm going to ask questions, not pitch."

Question 6

What's included in the Performance AI Audit?

Accepted Answer

A 30-day engagement that produces four deliverables: a Hidden Labor Cost Assessment, Digital Associate Architecture, Governance Framework, and a board-ready investment case. Shadow AI inventory is included. Pricing scoped to your operation — discussed on the Fit Call. Comparable enterprise AI engagements run $50,000 to $150,000.

Question 7

How does AI Edge Teams differ from Performance AI?

Accepted Answer

Performance AI is bespoke consulting for mid-market enterprises. AI Edge Teams is the productized arm — a configurable team of Digital Associates built around what each small business actually needs, with an always-on human governance layer included and a steadily growing roster of associates over time. Pricing is flexible, scoped to the agents you choose. Now booking for Q4.

Question 8

What is the Governor?

Accepted Answer

The Governor is the supervisory agent that sits over every other agent on your team and is the single point of contact. It reviews tone, brand voice, factual accuracy, and compliance before any output ships. Most competitors stack agents without supervision — outputs ship unreviewed. The Governor is what turns a pile of AI tools into a working team you can trust.

Question 9

Do you sell layoffs or headcount reduction?

Accepted Answer

No. AI Edge Strategy does not sell replacement stories. The thesis is the opposite: senior experts return to the work that needs their wisdom, institutional knowledge is preserved as a competitive moat, and people are empowered, not replaced.

Question 10

What's the AI Readiness Assessment?

Accepted Answer

Eight questions, three minutes. The assessment quantifies how much time and money you can recover from your operation, including the Shadow AI risk most assessments miss. The assessment gives you the score; the Audit gives you the roadmap.

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